Best Practices for Group Leaders




This course series explores leading best practices for the Group Leader position. A group leader has direct responsibility for the overall production and quality control of a group of technicians in a lateral support group, supergroup, or team production group.  We will be focusing in this training series on the tasks and duties that are specific to your role as a group leader, including dispatch best practices, communication logic, necessary meetings and even talk about motivation and counseling of your group of technicians.

Important Note: After your purchase you will receive a welcome e-mail with your log-in credentials. If for any reason you do not receive this email, please check your SPAM folder. You can also e-mail